Limitations and troubleshooting

If a section, page, or block is restricted with Adaptive Content, will it still appear in search results?

Search results only reflect the content that a user has access to. Any section, page, or block behind Adaptive Content will only be indexed and visible in search for users who meet the conditions to view it.

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Do JWT claim schemas support free-form strings?

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Can Adaptive Content work with arrays in JWT claims?

No, arrays aren’t supported. A claim can only provide a single value, and it must be either a string (enum) or a boolean. If multiple values are needed, they must be transformed on the claims provider side (e.g., Azure, Okta).

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How do I test and debug Adaptive Content conditions?

Try these checks:

• Case sensitivity: Property names are case-sensitive (e.g., role ≠ Role).

• Data types: Boolean vs string mismatches (true vs "true")

• Nesting: Incorrect property path in conditions

• You can check the claims attached to a token on https://www.jwt.io/. You should see your expected claims being passed with the token.